Privacy Policy

theITern
Effective Date: January 1, 2026
At theITern, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

1. Who We Are

theITern is a technology training and mentorship provider offering project-based programmes, professional development, and related services.
For the purposes of data protection law, theITern is the data controller of your personal information.
Contact:
Email: contact@theitern.com
Website: https://theitern.com

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

• Name
• Email address
• Phone number
• Professional background or experience
• Enquiry or application details
• Payment-related information (processed securely via third-party providers)

b) Information collected automatically

• IP address
• Browser type and device information
• Device and usage data
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries and communications
• Deliver training programmes, mentoring, and support
• Process applications and payments
• Improve our website, services, and user experience
• Send updates, learning resources, or information you request
• Meet legal, regulatory, or contractual obligations

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent – where you have given clear permission
• Contract – where processing is necessary to provide our services
• Legitimate interests – to operate, improve, and protect our business
• Legal obligation – where required by law

5. Sharing Your Information

We may share your data only with:

• Trusted service providers (e.g. website hosting, payment processors, email platforms)
• Professional advisers (legal, accounting, compliance)
• Regulatory or law enforcement bodies where legally required

All third parties are required to process your data securely and in accordance with data protection law.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• unauthorised access
• loss, misuse, or alteration
• unauthorised disclosure

While we take reasonable steps to secure your data, no method of transmission over the internet is completely secure.

7. Data Retention

We retain personal data only for as long as necessary:

• to fulfil the purposes outlined in this Privacy Policy
• to meet legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data (where applicable)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us at contact@theitern.com.

9. Cookies

Our website may use cookies and similar technologies to:

• ensure proper site functionality
• analyse website usage and performance
• improve user experience

You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
theITern
Email: contact@theitern.com

Website: https://theitern.com